3.2
860 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Generali Tranquilidade App allows you, in a simple and quick way, to check your insurance, open and monitor your car, home or home assistance claims, whenever you need help.

Available 24 hours a day and 7 days a week, with the Generali Tranquilidade App you can manage your insurance at any time.

Among other features of the App, we highlight:

- Use biometric data to enter the App;
- Consult your insurance and respective documents;
- Pay your insurance (you can also consult your receipts and payment references);
- Join or change direct debit IBAN
- Participate in claims (auto and home);
- Request assistance at home;
- Simulate some insurance 100% online
- Consult simulations from the last 30 days (auto and home);
- View contacts and support lines;
- Access information about your mediator.


Download the Generali Tranquilidade App now and have your insurance always at hand.

Simplify your life.
Updated on
Apr 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
848 reviews
Frank Falco (Falco)
February 8, 2024
Installed App, tried to register, only accepts Portuguese phone numbers... I live in Austria. Too bad :( it's amazing how small Portuguese still think when planning software. I guess I'll wait 5 years until they catch up to the "atraso português" 😂 não é um erro senhora, é mesmo nabice de quem programou o registo na APP e limitou o número de telefone a 9 dígitos. E não me pagam para ser vosso Beta Tester, por isso não vos vou enviar nada. Sou cliente e já chega.
1 person found this review helpful
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Generali Seguros, S.A.
February 8, 2024
Olá, obrigada pelo seu comentário que nos permite continuar a melhorar a nossa App. Se o erro persistir, por favor, envie-nos um e-mail para app@tranquilidade.pt com o seu e-mail de registo na App, número de contribuinte e os passos que seguiu para analisarmos. Se possível, anexe print screens do erro que lhe é apresentado. Obrigada. Filipa
Filipe Governa
October 20, 2021
Rejects valid credentials. Services unavailable "until you pay" even though you already paid. Developer debits your account, then requests documentation allegedly necessary to do it and refuses service until you provide it. No e-mail support. Disorganized company (enters wrong address, refuses to correct before payment, keeps wrong address after payment, then resends wrong document after complaint). No dark mode. Can't change avatar. Doesn't cover incidents outside Portugal. Can't check cases.
7 people found this review helpful
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Nuno Pinto
May 29, 2020
Installed app, tried to register only to find an infinite loop loader. Some nice testing going on guys... Uninstalled immediately, ridiculous.
11 people found this review helpful
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What's new

Nesta nova versão já pode consultar as campanhas em vigor, participar em concursos e obter descontos.